Complaint Policy
Home / Complaint Policy
How to File a Complaint
The UNC System Office
The State Authorization Unit of the University of North Carolina System Office is the official state entity to receive complaints concerning post-secondary institutions authorized to operate in North Carolina. If you are unable to resolve a complaint through the institution's grievance procedures, you can review the Student Complaint Policy (PDF) and submit your complaint using the online complaint form at studentcomplaints.northcarolina.edu/form .
State Complaint Authorities
UNC System Office
Post-Secondary Education Complaints
For more information contact:
North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
(919) 962-4550
NC Department of Justice
Consumer Protection Division
North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol (919) 716-0058.
If you choose to mail a complaint, use the following address:
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
